Who are we? Go For Cloud, a private limited company with registered office at Kortestraat 1, 3520 Zonhoven and with company number BE.0715.445.472.
Which personal data do we process? Basic identification data (name, address, email, preferences) financial data, and surfing behavior.
For which purposes do we process your personal data? To provide you with our IT Consultancy services, and hosting services, for communication about our services, for website analysis and for marketing and communication.
How long do we process your personal data? For the duration of the performance of the contract. Certain personal data must be kept longer for social law or fiscal reasons.
Questions? You can send us your question via the online contact form.
“Personal data” means any information relating to an identified or identifiable natural person, provided that an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
By using certain functions of the Website, the Provider obtains your personal data, which it will process with respect for the user's privacy and in compliance with the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data (https://www.gegevensbeschermingsautoriteit.be/wetgeving-en-normen), which will be replaced as of 25 May 2018 by the (European) General Data Protection Regulation ('AVG' but better known as the 'GDPR'/'AVG').
The European General Data Protection Regulation 2016/679 of 27 April 2016 ("General Data Protection Regulation"), the Act of 8 December 1992 ("Privacy Act"), the Act of 13 June 2005 ("Electronic Communications Act") and its implementing decrees, as well as any future amendments thereto, regulate the protection of personal data.
If you would like more information about privacy and data protection, you can always visit the website of the Belgian Commission for the Protection of Privacy (also known as the Data Protection Authority) via the link: https://www.gegevensbeschermingsautoriteit.be.
Who is responsible for the processing of your personal data?
Go For Cloud, a Private Company (‘BV’) represented by Dino Di Pardo, acts as controller ("Processing Responsible Party") for the processing of personal data and this with respect to the processing operations carried out by the Provider under its own responsibility and authority.
What personal data are we processing when using our website?
Personal data processed when filling in the contact form on the Website: Personal identification data are processed when a visitor contacts the Provider via a contact form on the Website. This person is looking for more information regarding the Provider's services. The processing of personal data is based on the contractual relationship and the contacts preceding it.
Personal data that you provide to us: Firstly, we process some of the personal data that you have provided to us as part of our services. For example, we will collect your personal data when you contact us, for example when you send an e-mail with questions or complaints about our services. Furthermore, we process your basic identification data for the management of our customers as well as our suppliers. In order to use our services, you must provide us with your personal data, including a number of personal details such as your e-mail address, name, address, language preference and contact details. After providing our services, we may also ask for additional information which may help us to provide you with even more customized services, such as your experiences and suggestions. Our legal basis for this is our legitimate interest and because it is necessary for the execution of the agreement.
Personal data that we collect based on your use of the website: We track technical data about each individual who visits our website. In order to facilitate navigation on the Website and to optimise technical management, the Website uses "cookies". In particular, this includes log file information such as IP address, pages opened, mouse clicks, the date and time of your request, your browser, the search engine, browser, device information, and the key words used to find the Website, and so on. This information allows us to recognize you and can tell us how you use our Website, for example, which pages you have viewed. Our legal basis for this is your consent. These analyses allow us to improve the ease of use of our website and to tailor it to your preferences and interests.
Personal data that we obtain from third parties: We also process certain data that we obtain from other companies, namely our customers and suppliers. This mainly concerns the basic data of your profile (name, e-mail address, date of birth, postal code, gender). This information includes, among other things, direct identification data, email addresses, and information such as professional background, indications of average age, gender distribution, language choice and location data. We may also supplement the personal information we collect with information from other reliable sources, both online and offline data providers. Go For Cloud will only do this to the extent that this data has been lawfully collected by the third party and can also be lawfully shared with us for the purposes we intend. If necessary, Go For Cloud will obtain explicit permission for this on the spot. Our legal basis for this is the execution of the agreement and our legitimate interest.
• Other purposes based on our legitimate interest or on the execution of the agreement: to ensure the management and control of the execution of the products and services offered; to send and follow up orders and invoicing; to send promotional information relating to products and services identical to those already ordered by the customer; to answer users' questions; to realise statistics; to improve the quality of the website and the products and services by the Provider. Our legal basis for this is the execution of the agreement and our legitimate interests.
What are cookies?
Cookies are text files that are placed on your computer to collect standard Internet log registration, information and behavioural information. This information is used to keep track of visitor behaviour on the website and to compile statistical reports about the website.
Who receives my personal data?
Personal data provided by using the contact form of this website will be processed by the Provider.
The Provider makes use of external processors. This means, among other things, that we temporarily pass on data to third parties for certain tasks or investigations if we do not have the means to do so ourselves, for example hosting websites, mail platforms, help desk tools, etc. If we do so, we will always ensure that your data is treated confidentially and used in a secure manner. We always contract this with these processors. This means that these processors will never be allowed to use your data on their own initiative and, except where otherwise required by law, your data must be deleted as soon as the processor has completed the order.
Your personal data will not be passed on to other external parties without prior consent or notification in this way, unless the Provider is obliged to do so pursuant to a statutory provision or a court ruling.
How long will my data be kept?
Concretely, the data collected by the contact form will be kept for 1 year after storage in order to be able to provide service.
Your data will only be actively stored up to 5 years after your last order of our services. Go For Cloud will keep your personal data for the duration necessary to achieve the objectives pursued. Sometimes we are required by law for tax, administrative and labour law reasons to store data for a longer period of up to 10 years, e.g. invoices or data used in the event of a dispute. Go For Cloud may also retain personal data relating to individuals who have terminated their account in order to be able to answer questions or complaints that may be sent after the termination of its services and to comply with all applicable laws, including tax laws.
Data security and retention
The Provider acknowledges that the security of personal data is part of data protection. Therefore, the Provider takes appropriate technical and organizational measures to protect your personal data from unauthorized processing or unauthorized access in order to prevent misuse.
The Provider only retains personal data of its customers that are also protected by its own security infrastructure. The Provider strives to keep all data in its possession (data, personal data, etc.) as secure as possible, both in its physical offices and on its network.
In addition to its human security expertise, the Provider uses all kinds of technical measures to protect personal data, such as: password protection, encryption software, firewalls, antivirus and intrusion and anomaly detection. In the event of a data leak with unfavourable consequences for personal data, the customer will be personally notified in the circumstances provided for by law.
The Provider may not retain personal data longer than necessary to achieve the purpose for which they were collected. In reality, the Provider retains data and personal data of its customers for as long as necessary to comply with legal accounting and tax obligations, but also out of legal necessity to retain certain data as evidence in case of litigation. Archived data (data from terminated contracts) will be deleted after a maximum period of 10 years.
If you wish to amend your data or have yourself removed from the Provider's systems, please contact the Provider using the contact details above.
How can I exercise my rights?
You can exercise your rights by sending an e-mail to The Provider. In order to prevent any unauthorized disclosure of your personal data, it is mandatory to send the request from the e-mail address associated with your account or contact form submission.
The Provider has one month to respond to your request. This period begins when The Provider has received your request and has all the necessary information to fulfil your request.
The Provider will provide the requested information free of charge. If requests are unfounded or excessive, in particular because of their repetitive nature, the Provider may charge a reasonable fee or refuse the request.
If, for any reason, you believe that the Provider has not handled your request correctly, you may contact the Provider and the Provider will work with you to find a solution.
For the sake of completeness, we inform you that if the Provider does not respond to your request, refuses it or if our response does not meet your expectations, you always have the right to file a complaint with the Data Protection Authority. Address: Drukpersstraat 35, 1000 Brussels, Tel: +32 (0)2 274 48 00, E-mail:email@example.com.
Will my data be processed outside Europe?
Your personal data will be stored within Europe. The Provider always endeavours to process personal data as much as possible within the EEA and in any case only transfers data to a non-EEA country when that country provides an adequate level of protection within the meaning of the GDPR, or within the limits allowed by the same law, for example by ensuring data protection through appropriate contractual provisions.
What rights can I exercise?
Right of inspection: You may ask us what personal data we process about you, what we process it for, what categories of personal data we process, with which categories of third parties we share your personal data, what is the origin of the data processed and - if applicable - what logic we use in the automatic processing of personal data.
Right of rectification: It is currently possible for each user to correct their account data through the Website. In order to keep your data up to date, we ask you to make any modification yourself.
Right of data erasure: You can ask us to erase your account. As a result, it is no longer possible to use The Website. After the request, The Provider will suspend your account for 30 days to give you the necessary time for reflection. After that, the account will be permanently deleted.
Right to restrict processing: in the cases provided for in Belgian and European privacy laws. When the processing within The Website is limited, your personal data (except for storage) will only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of public interest. After obtaining this limitation of processing, you will always be informed by the Provider before the limitation of processing is lifted.
Right to transferability of the data: You have the right to obtain the personal data provided by you in a common, structured and machine-readable form and the right to transfer these personal data to another data controller where the processing is based on the legal grounds of consent or contractual relationship.
Right of withdrawal of consent: If the processing of personal data is based on the underlying consent, you as a user have the right to withdraw this consent at any time. This can be done by cancelling your account.
Right to object: You have the right to object to the processing of your personal data only if the processing is based on a public interest or a legitimate interest.
Questions or contact us?
The last change was on 21st of April 2020. The most recent version can always be found on our website.